Returns & Refund Policy

1. 30-Day Return Guarantee

At StreetFunGames, customer satisfaction is our top priority. You may return any item within 30 calendar days of delivery for a full refund or exchange.

2. Return Eligibility & Condition

To be eligible for a full refund:

• The item must be in new, unused condition with all original parts, accessories, hardware, and instructions included.
• The product must be packed in its original manufacturer packaging.
• Proof of purchase (Order Number or Confirmation Email) is required.

3. How to Return an Item (Step-by-Step)

1. Request a Return: Email our support team at support@streetfungames.shop or submit our Contact Form quoting your Order Number and item to return.
2. Receive Return Authorisation: We will provide your Return Reference Number and instructions.
3. Post the Item: Securely package the item and send it to our official returns center:

4. Return Shipping Costs

• Defective, Damaged, or Incorrect Items: If the return is due to our error (damaged, defective, or incorrect product delivered), StreetFunGames covers 100% of return shipping costs and will provide a prepaid return label.
• Change of Mind: If you change your mind, you are responsible for the return postage cost. We recommend using a tracked courier service.

5. Refund Timing & Method

Once your return is received and inspected (usually within 1–2 business days of arrival), your refund will be processed immediately back to your original payment method. Funds typically appear in your account within 3 – 5 business days depending on your bank.